Privacy Policy

Effective Date: September 2025
Business Name: Aizalia Ltd.
Contact Email: info@aizalia.com

We respect your privacy and are committed to protecting your personal data in compliance with the UK GDPR and TikTok Shop UK standards.

1. Information We Collect

• Name, contact details, shipping address
• Order and payment data
• Device/browser and TikTok profile (if applicable)
• Communication history and preferences

2. Legal Bases for Processing

• To fulfil a contract (order processing)
• Legal obligations
• Consent (marketing communications)
• Legitimate interests (fraud prevention, analytics)

3. How We Use Your Data

• Process orders and manage deliveries
• Provide customer support
• Improve our services and marketing
• Comply with legal requirements

4. Sharing Your Data

We may share your data with:

• TikTok Shop UK for order processing
• Payment providers and couriers
• Legal/regulatory bodies (if required)

5. Data Retention

We retain your data for as long as necessary for legal, operational, or customer service purposes.

6. Your Rights

• Access, correct, or delete your data
• Object to processing or request portability
• Lodge a complaint with the UK ICO (Information Commissioner’s Office)