Terms & Conditions

Effective Date: September 2025
Business Name: Aizalia Ltd.
Website: www.aizalia.com

Welcome to Aizalia Ltd. These Terms & Conditions ("Terms") apply to all purchases made through our website and TikTok Shop UK storefront. By using our services, you agree to these Terms.

1. Age Requirement

You must be 18 years or older to make purchases on our platform.

2. Order Process & Contract Formation

When you place an order, a legally binding contract is formed upon confirmation via TikTok Shop UK. We reserve the right to cancel any order in case of stock issues, incorrect pricing, or suspected fraud.

3. Pricing & Taxes

All prices are listed in GBP (£) and include VAT unless stated otherwise. We may update prices and offers at any time.

4. Delivery

We offer standard and express UK shipping options. Delivery times are estimates and delays may occur. Orders not delivered within 48 hours of the estimated delivery date are eligible for refund.

5. Cancellations

You may cancel your order before it is shipped by using the TikTok order management tools. Sellers also reserve the right to cancel orders for valid reasons.

6. Returns & Refunds

You have the right to return most items within 30 days of delivery. See our Refund Policy for full details. Faulty items will be refunded or replaced in accordance with your consumer rights.

7. Intellectual Property

All content on our website and listings is the property of Aizalia Ltd. Reuse or reproduction without written permission is prohibited.

8. Limitation of Liability

We are not responsible for indirect or consequential losses. Our total liability shall not exceed the amount paid for the product.

9. Governing Law

These Terms are governed by the laws of England and Wales. Disputes may be settled in UK courts.